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Disability support

Specialist Support Coordination

Higher-level coordination for participants with complex, multiple or high-risk needs.

  • NDIS participants with complex or high-risk needs
  • People whose circumstances require specialist-level coordination
  • Specialist support coordination is typically funded under the NDIS Capacity Building category for participants with complex needs. Confirm your eligibility and hours with your planner.
  • Area confirmed after we talk

Registered NDIS provider

Illustration of three people talking in a library. Not a Villa participant or employee.

How Villa can help

Specialist support coordination is for participants whose situations are complex, high-risk, or involve multiple services. A specialist coordinator works across providers, health services, and the NDIA to reduce barriers and build a stable support arrangement around you.

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What support can include

  • Assessment of complex needs and barriers
  • Coordinating multiple providers and health services
  • Crisis and risk planning
  • Support through hospital admissions or major life changes
  • Building your capacity to manage complex supports

How it works

  1. Assess

    A specialist coordinator assesses your complex needs and current barriers.

  2. Plan

    We build a coordination plan that addresses risk and complexity.

  3. Coordinate

    We work across providers, health services, and the NDIA on your behalf.

  4. Review

    We review progress and adjust the plan as your circumstances change.

Talk with us about this support

Start a referral so we can discuss what support is needed and what happens next.